Birmingham - Stores Support Centre
Signet Jewelers, Hunters Road, Birmingham, B19 1DS

Recruitment Lead

Salary: Competitive salary plus bonuses, benefits & staff discount
Working Pattern: Full Time
Contract Type: Permanent
Closing Date: Fri 27 Nov 2026 - 12:00 am UTC
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Recruitment Lead

Help us find the talent that inspires love.

Every day at H. Samuel and Ernest Jones, we help customers celebrate the moments that matter most. Behind those memorable experiences are talented teams who bring our brands to life. We're looking for a passionate and innovative Recruitment Lead to lead our talent attraction strategy across the UK and Republic of Ireland, helping us find, engage and hire exceptional people who will shape the future of our business. As part of Signet Jewelers, you'll play a key role in building the talent that keeps our brands sparkling.

This is an exciting opportunity to lead recruitment for a diverse retail business, influencing hiring across more than 260 stores, our Support Centre teams, and a variety of specialist functions. You'll play a key role in ensuring we attract, engage and hire exceptional talent while continuously improving the candidate and hiring manager experience. 

This role can be offered on a hybrid basis working a minimum of 2 days a week from our Store Support Centre in Hockley, Birmingham.

What does the role involve?

As our Recruitment Lead, you'll take ownership of the end-to-end recruitment function, partnering closely with stakeholders across the business to deliver outstanding hiring outcomes. Your responsibilities will include: 

  • Leading recruitment activity across store, support centre and specialist roles.
  • Developing innovative and cost-effective talent attraction strategies.
  • Building and maintaining talent pipelines for key and frequently recruited positions.
  • Delivering seasonal and volume recruitment campaigns across retail, distribution and customer contact operations.
  • Leading, coaching and developing a small recruitment team.
  • Driving a best-in-class candidate experience at every stage of the hiring journey.
  • Managing relationships with recruitment partners, job boards, universities, colleges and external providers.
  • Analysing recruitment data, identifying trends and delivering insights that support business decisions.
  • Managing recruitment budgets and maximising return on investment.
  • Reviewing and improving recruitment processes, systems and technology to drive efficiency and effectiveness.
  • Acting as the subject matter expert on recruitment best practice, market trends and talent attraction. 

What are we looking for?

We're seeking a recruitment professional who combines strategic thinking with hands-on delivery and thrives in a fast-paced environment. You'll bring: 

  • Significant experience managing end-to-end recruitment within an in-house or agency environment.
  • Experience recruiting across a variety of role types, including volume, specialist and management positions.
  • A strong understanding of sourcing strategies, headhunting techniques and selection best practice.
  • Excellent stakeholder management skills with the confidence to influence at all levels.
  • A passion for delivering an exceptional candidate experience.
  • Strong analytical skills with the ability to interpret recruitment metrics and turn insights into action.
  • Experience leading, coaching or developing a team.
  • A commercially minded approach with experience managing recruitment spend or budgets.
  • Strong systems capability, ideally including applicant tracking systems and recruitment technology platforms. 

We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: 

  • Competitive salary
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 22 days holiday per year which increases after a years’ service.
  • Recognised qualifications, study support and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme – An easy way to support causes close to your heart.
  • Real Rewards - exclusive discounts on groceries, travel and leisure.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones.  Together, we have more than 270 stores in the UK and Republic of Ireland.  But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores.  Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. 

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).  All employment is decided on the basis of qualifications, merit and business need.

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Recruitment Lead
Salary: Competitive salary plus bonuses, benefits & staff discount
Working Pattern: Full Time
Contract Type: Permanent
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